A crawler reads fantasticawatersolutions.com (pages, FAQs, published product cards and WooCommerce catalog), only on Fantastica's domain, and refreshes automatically. See every source.
How it works
Questions are matched against that content with hybrid search (meaning + keywords). Azure OpenAI writes the answer only from what was found, with links back to the exact page. Prices appear only when published.
The website chat and the AI phone line (510) 340-2594 use the same knowledge, rules and lead capture. The phone agent runs on Retell AI.
When someone wants a consultation or callback, the assistant collects name, contact, ZIP and concern, then saves a structured lead with an AI summary. Preferred times are recorded, never confirmed.
Today
Customer โ website โ form / call โ wait for response โ Fantastica employee qualifies lead
AI-assisted
Customer โ chat / phone โ instant answer โ education โ qualification โ consultation request โ structured lead โ Fantastica follows up
This demo does not schedule appointments, transfer calls, or send anything to Fantastica. Requests go to a private Rainier Labs demo dashboard. Read the technical overview.